Privacy Policy

1. Introduction

Oxlune respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and store your information in compliance with UK GDPR.

2. Information We Collect

We may collect:

• Name, Email address, and Shipping address
• Order details and payment records
• Account information (if you create one)
• Technical data (IP address, browser type)

3. How We Use Your Data

Your data is used to process orders and payments, deliver products, communicate about your order, provide customer support, and improve our website services. We do not sell your data.

4. Third-Party Services

To operate our store, we may share necessary data with payment processors, delivery/fulfilment partners, email service providers, and website hosting services. All third parties are required to handle your data securely and lawfully.

5. Cookies

Oxlune uses cookies to keep the site functioning correctly, remember preferences, and analyse website usage. You can manage cookies through your browser settings.

6. Data Storage & Security

We take reasonable steps to protect your data using secure servers, encryption, and access controls. No system is 100% secure, but we work to minimise risk.

7. Your Rights (UK GDPR)

You have the right to access your data, request corrections, request deletion, withdraw consent, or object to certain processing. To exercise these rights, contact: support@oxlune.com.

8. Data Retention

We keep personal data only as long as necessary for legal obligations, order fulfilment, and legitimate business purposes.

9. Contact

If you have privacy concerns, please contact us at: support@oxlune.com