Terms & Conditions

1. About Us

Oxlune is an online retail brand offering curated products, including items supplied via third-party fulfilment partners (dropshipping) and original products created or sold directly by us. By using this website or placing an order, you agree to these Terms & Conditions.

2. Using Our Website

You agree to use this website lawfully and not:

• Misuse the site or attempt unauthorised access
• Copy content for commercial use without permission
• Interfere with site security or functionality

We may suspend or restrict access if misuse occurs.

3. Products & Availability

Oxlune sells a combination of:

• Products fulfilled by trusted third-party suppliers
• Products designed, created, or stocked by Oxlune

All product descriptions and images are provided in good faith. Minor variations may occur depending on supplier batches or updates. We reserve the right to update prices, modify or discontinue products, or correct errors.

4. Orders & Payments

Orders are subject to acceptance and availability. Payment must be made in full at checkout. We reserve the right to cancel or refund orders if an issue arises (e.g., stock problems, pricing errors). If an order is cancelled, a full refund will be issued.

5. Shipping & Delivery

Delivery times vary depending on the product and fulfilment method. Estimated delivery times are provided at checkout but are not guaranteed. Oxlune is not responsible for delays caused by customs processing, courier delays, or events outside our control.

6. Returns & Refunds

We accept returns in line with UK consumer law.

• You may request a return within 14 days of receiving your order
• Items must be unused and in original condition
• Some items may be excluded for hygiene or safety reasons

Refunds are issued once the returned item is received and inspected.

7. Accounts

Creating an account is optional. You are responsible for keeping your login details secure and for all activity under your account.

8. Intellectual Property

All content on this website — including text, images, branding, and code — belongs to Oxlune unless stated otherwise. You may not reproduce or reuse content without permission.

9. Liability

Oxlune is not liable for indirect or consequential losses, losses resulting from misuse of the website, or delays caused by third-party suppliers. Nothing in these terms limits your statutory consumer rights.

10. Changes to These Terms

We may update these Terms & Conditions at any time. The latest version will always be available on this page.

11. Contact

If you have questions about these terms, contact us at: support@oxlune.com